ABOUT THE ROLE

Legends Global teams across the world are innate problem solvers and people who thrive on the excitement of developing events that create opportunity and connection. We are meticulous planners, innovative thinkers, relationship specialists and acutely experienced business leaders who love what they do.

At Legends Global, we love events, it's what we do. It's a part of our DNA and what drives us.

This role involves:

• Leading account management for our anchor tenant Dubai Basketball.

• Acting as the primary point of contact, ensuring seamless delivery of all services and deliverables while building lasting client relationships.

• Working cross-functionally across departments such as ticketing, marketing, operations, and commercial to ensure excellence in execution and client satisfaction.

Key Areas of Responsibility:

• Client Relationship Management: Serve as the primary account lead and point of contact for Dubai Basketball. Build and maintain strong, long-term client relationships to support client retention and future business opportunities. Conduct regular client check-ins, gather feedback, and implement necessary actions to enhance service delivery. Share client feedback with internal teams for continuous improvement.

• Project & Event Execution: Oversee timely and high-quality execution of all contractual and operational deliverables. Attend and support all Dubai Basketball home games. Ensure reliability and responsiveness on event days; remain contactable and available to resolve any urgent issues. Manage reporting respective to gamedays.

• Cross-Functional Coordination: Coordinate with internal departments to ensure seamless execution. Provide clear and consistent communication to both internal teams and external stakeholders regarding progress, updates, and issues.

• Client Strategy & Growth: Collaborate with the Sports Projects team to identify commercial opportunities. Attend all client-related meetings including pre-event and post-event briefs, ensuring full alignment and follow-through.

As part of our commitment to national talent development, this position is open to UAE National applicants, and we strongly encourage qualified professionals to apply.

This role is on a freelancer agreement, and it requires the candidate to have their own visa / sponsorship. A detailed job description can be found below.

ABOUT YOU

Everyday our people are responsible for delivering extraordinary experiences for every guest who walks through our doors.

You will have a shared values and people-centric mind set and genuinely want to make a difference. That's what makes you stand out from the crowd and why we want to meet with you.

You should have:

Qualifications:

• Degree or certification in Business, Hospitality Management, Sports Management, Marketing, or any related field.

Experience:

• Minimum 3-5 years’ experience in similar role in Account Management.

• Previous experience in the UAE, preferably in the event industry.

• Excellent oral and written communication skills.

• Fluent in English.

• Arabic is a plus.

Skills and Knowledge Requirements:

• Ability to work unsupervised.

• Strong presentation and communication skills.

• IT literate including the full Microsoft Office Suite.

• Ability to work with multicultural team.

• Listening skills.

• Creative thinking.

• Influential communicator.

• Driving license and car (Desirable).

Personal Qualities:

• Friendly and amicable personality.

• Excellent listening and communication skills at all levels.

• Excellent internal and external stakeholder management skills.

• Excellent personal presentation and grooming.

• Willingness to work as a team member and accept direction.

• Can do attitude without compromise of safety.

• Ability to work under pressure and meet deadlines.